AI voice agent
The AI voice agent that talks to your callers like a person.
Ah Va is an AI voice agent built for Singapore. She holds a real conversation, in English, Mandarin or Singlish, understands what the caller actually wants, and books the appointment there and then. No phone menus, no scripts that break the moment a caller goes off-script.
How the voice agent works
A conversation, not a phone tree.
She listens and understands, not just keywords
Ah Va is a conversational AI voice agent, not a phone menu. Callers talk the way they normally would, in English, Mandarin or Singlish, and she follows the conversation, interruptions and all.
She answers using your business knowledge
Trained on your services, prices, hours and policies, the AI voice assistant gives accurate answers in your tone. You teach her once, and she repeats it perfectly on every call.
She takes action on the call
An AI call agent that actually does the work: checks availability, books the slot, captures the lead, sends the confirmation. The caller hangs up with an outcome, not a promise.
She knows when to hand over
When a caller asks for a person, a complaint surfaces or the deal is close, Ah Va transfers to your team on the rules you set. You stay in control of when a human steps in.
Example conversation
She follows the caller, wherever they go.
Real callers change their minds and ask things out of order. A good AI call agent keeps up.
On a live call
Caller
Eh hello, you all open on Sunday or not?
Ah Va
Yes, we're open Sunday from 10am to 4pm. Were you hoping to book something?
Caller
Ya, but actually Saturday better. Got slot in the afternoon?
Ah Va
Saturday afternoon we have 2pm or 3.30pm. Which one would you like me to hold?
Caller
3.30 lah. Tan is my name.
Ah Va
Confirmed, Mr Tan, Saturday 3.30pm. I've added it to our calendar and you'll get a reminder. Anything else?
Illustrative example. Ah Va is trained on your business.
Why Ah Va
Built to sound local and to actually get things done.
Natural, real-time conversation, not a rigid phone tree
Speaks and understands English, Mandarin and Singlish, with accent-tolerant recognition
Trained on your services, prices and policies, and easy to update
Books appointments and captures leads inside the call
Live human handover on the triggers you choose
Spam and robocall screening, so junk calls never reach you
Voice agent FAQ
Common questions.
What is an AI voice agent?
An AI voice agent is software that talks to your callers in a natural voice, understands what they need, and takes action such as answering questions or booking an appointment. Ah Va is an AI voice agent built for Singapore businesses and accents.
How is this different from a normal IVR or phone menu?
A phone menu makes callers press buttons and choose from fixed options. An AI voice agent lets them just speak. Ah Va understands free-form requests, handles follow-up questions, and completes the task in the same call.
Can the AI voice assistant speak Mandarin and Singlish?
Yes. Ah Va handles English, Mandarin and Singlish naturally and switches between them as the caller does. She also recognises common Hokkien and Singlish expressions, and responds in English or Mandarin.
Will callers know they are speaking to an AI?
Ah Va sounds natural and is transparent when asked. The goal is not to trick anyone, it is to help callers quickly and hand over to your team the moment a human is the better choice.
How much does an AI voice agent cost in Singapore?
Plans start from S$397/month, which is a fraction of the cost of staffing a phone line, with answering, booking and lead capture included.
Put the voice agent to work as your phone answering service, let her run your appointment booking, or handle WhatsApp too. See pricing.
Get started
Give your callers a voice agent that listens.
Sign up and we deploy your AI voice agent in about an hour, with free minutes to test. Or book a demo and talk to Ah Va yourself first.