AI phone answering service
An AI phone answering service that picks up every call, day or night.
Every missed call in Singapore is a customer who simply calls the next business on the list. Ah Va is an AI answering service that answers in under a second, 24/7, so after-hours and weekend calls turn into booked appointments instead of voicemails nobody returns.
How the answering service works
Your calls get answered. Your team gets the summary.
Forward your line, or get a Singapore number
Point your existing business line to Ah Va, or run her on a fresh Singapore number. Calls that used to ring out, hit voicemail or land after hours now get answered the moment they come in.
She answers in under a second, every time
No hold music, no queue, no closed sign. This is an answering service that never sleeps, never takes lunch and never calls in sick. She greets the caller in English, Mandarin or Singlish and gets straight to helping them.
She books, qualifies and captures the details
Ah Va checks your availability, books the appointment, answers the common questions and writes down the caller's name and number. The enquiry that would have gone to voicemail becomes a confirmed booking instead.
You get the call, summarised
Every call is transcribed and summarised in your dashboard, with the lead and the booking already captured. Urgent calls escalate to your team on the rules you set.
Example call
An after-hours call, handled in seconds.
The kind of call that used to ring out at 9pm now ends with a booking on your calendar.
9:42pm, after your front desk has gone home
Caller
Hi, are you still open? I wanted to ask about booking for tomorrow.
Ah Va
We're closed for the evening, but I can help you book right now. We have 10am or 2pm tomorrow. Which suits you better?
Caller
10am can. Name is Daniel.
Ah Va
Done, Daniel. You're confirmed for 10am tomorrow and I've added it to our calendar. You'll get a reminder in the morning. See you then!
Illustrative example. Actual calls are handled using your services and booking rules.
Why businesses switch
A virtual answering service that does more than take a message.
Answers every call in under a second, 24/7, including after hours, weekends and public holidays
English, Mandarin and Singlish, with accent-tolerant speech recognition
Books straight into Google Calendar, Outlook or your booking system
Recovers missed calls and turns them into captured leads
PDPA-compliant by design, with Singapore data residency
From S$397/month, no front-desk salary, no CPF, no overtime
Answering service FAQ
Common questions.
What is an AI phone answering service?
It is a service where an AI answers your business calls instead of a human receptionist or voicemail. Ah Va picks up in under a second, speaks naturally with the caller, answers questions, books appointments and captures the lead, 24 hours a day.
Is this a 24/7 answering service?
Yes. Ah Va answers around the clock, so after-hours and weekend calls that used to go to voicemail get handled in real time. You decide which calls escalate to your team and when.
How is this different from a traditional call answering service in Singapore?
A traditional answering service usually takes a message and passes it on. Ah Va does the work in the call itself: she answers the question, checks availability and books the appointment, so the caller leaves with an outcome, not a callback promise.
What happens to my missed calls?
There should not be any. The point of the service is that no call rings out. If a caller does drop off, Ah Va captures the number so you can follow up, and she can call back automatically on the plans that include outbound.
How much does the AI answering service cost?
Plans start from S$397/month. That covers a Singapore number, call answering, appointment booking and lead capture, for far less than a part-time receptionist.
Ah Va also handles your WhatsApp enquiries, runs your appointment booking, and is built on a natural AI voice agent. See pricing.
Get started
Stop losing callers to voicemail.
Put Ah Va on your line and let her answer every call, 24/7. Sign up and we deploy your AI answering service in about an hour, with free minutes to test first.